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Some applicants find the use of AI in application processing unfair

Immigration, Refugees and Citizenship Canada (IRCC) use artificial intelligence (AI) named Chinook – a Microsoft Excel-based tool, to process immigration applications. Some applicants disagreed, arguing that using AI to reach an administrative decision is unfair and may lead to incorrect ones. Based on the information provided on the IRCC website, Chinook aims to improve client service and increase efficiency in processing temporary resident applications. Its objective is to assist in reducing the backlog of work permit applications. According to the website, this system does not utilize AI for decision-making.

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