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IRCC conducts an online survey on paid and unpaid representatives

On March 21, 2023, Immigration, Refugees and Citizenship Canada (IRCC) announced a new online survey to collect feedback about the immigration experiences of clients who were advised by paid or unpaid representatives. From March 21, 2023, applicants who finalized their applications in 2022 may receive an email asking them to participate in the survey. The survey available in English and French must be completed by April 19, 2023. Participation in the survey is voluntary and confidential and will not affect IRCC applicants.

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