IRCC Beijing has cumulated a wealth of information on paper applications and their digital equivalent during the digitization process, which underlines the importance for IRCC to move to fully digital services given the current burden of paper on the department. This process revealed that a significant number of supporting documents appear to have limited relevance and do not contribute to reaching final decisions. As IRCC is looking at developing an online submission portal, it is essential for an applicant’s submission to be focused on highly relevant supporting documents that will contribute to the efficient processing of their application and improve the client’s experience.
